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Report: #1331210

Complaint Review: Festiva Mamagement - Internet

  • Submitted:
  • Updated:
  • Reported By: Kristen Hanlon — Sherborn Massachusetts USA
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  • Festiva Mamagement Internet USA

Festiva Mamagement Rejects interval international deposits until year end fees are paid yet fees are due and sent out end of year Internet

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 Festiva manages my timeshare at Southcape Resort in Mashpee MA - I am eligible to deposit 2017 timeshare to search for a June 2017 trade as per resort requirements - Festiva however rejects the deposit and trade unless 2017 dues/fees are paid . That bill is sent in Dec and is due 1/1/2017 - They don't notify you that the prepayment must be done and simply rejects the trade -,they should allow deposits and trades to go through and only reject it if fees not paid by the 2017 due date - TERRIBLE CUSTOMER SERVICE AND SUPPORT - THEY ARE SNEAKY! They hold the 2017 vacation trade hostage before 2017.

This report was posted on Ripoff Report on 10/02/2016 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/festiva-mamagement/internet/festiva-mamagement-rejects-interval-international-deposits-until-year-end-fees-are-paid-y-1331210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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