Festiva Mamagement Rejects interval international deposits until year end fees are paid yet fees are due and sent out end of year Internet

 Festiva manages my timeshare at Southcape Resort in Mashpee MA - I am eligible to deposit 2017 timeshare to search for a June 2017 trade as per resort requirements - Festiva however rejects the deposit and trade unless 2017 dues/fees are paid . That bill is sent in Dec and is due 1/1/2017 - They don't notify you that the prepayment must be done and simply rejects the trade -,they should allow deposits and trades to go through and only reject it if fees not paid by the 2017 due date - TERRIBLE CUSTOMER SERVICE AND SUPPORT - THEY ARE SNEAKY! They hold the 2017 vacation trade hostage before 2017.