First Revenue Assurance violates federal Fair Debt Collection Act, harrassing debt collector, calls repeatedly, denies receipt numerous letters, refuses validation of debt, refuses pursuit of true debtor, gives false information RIPOFF! Denver Colorado

First Revenue Assurance is trying to collect a debt for Verizon. Debt disputed, authority given to deal only with alleged debtor's attorney. Told to stop calling. (Would leave computerized messages on answering machine, left after hours when could not return the call).

Numerous letters written to dispute the debt in full, from both alleged debtor and his attorney. Every call made got different "collector"; some very rude. Last one said didn't receive ANY of the 4 letters already sent! Also claimed that debtor did not have right to verification or documentation of debt and to contact Verizon directly.

That is WRONG! under both federal Fair Debt Collection Act and under the express wording of First Revenue's first "dun" letter to alleged debtor. Had to send last letter certified mail, at extra cost. Will see if they sign for it. Would not provide even address/phone # for Verizon despite telling me to contact their client directly.

Refuses to pursue true debtor, who ran up the phone bill, dealt with Verizon, changed numbers, account plan(s), etc. despite fact First Revenue and Verizon aware of these facts. Never got authorization from alleged debtor to make any changes yet now want alleged debtor to pay other person's debt. Does not deal in good faith with alleged debtors.

WATCH OUT! First Revenue Assurance does not seem to mind violating the law. Am thinking of civil and punitive damages at this point.

Judith
Stevensville, Montana
U.S.A.