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Report: #647252

Complaint Review: First Swiss Finance TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. First Swiss Finance is a Wealth Management and International Finance & Banking Consultant Operating out of Geneva, Switzerland serving customers worldwide including the United States. First Swiss Finance strives to fully embrace a strong work culture which purveys out to our investors and clients. - Lausanne Switzerland

  • Submitted: Sun, October 03, 2010
  • Updated: Wed, November 07, 2018
  • Reported By: Vincent — San Diego California United States of America
  • First Swiss Finance TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. First Swiss Finance is a Wealth Management and International Finance & Banking Consultant Operating out of Geneva, Switzerland serving customers worldwide including the United States. First Swiss Finance strives to fully embrace a strong work culture which purveys out to our investors and clients.

    Lausanne, Switzerland
    Switzerland

First Swiss Finance VERIFIED TRUSTED BUSINESS REVIEW: First Swiss Capital provides Swiss investors and family offices with all of the tools they need to manage international funds. The company was formed by David Terry and Jason Michael who strive for more than just business relationships by focusing on fully understanding the values of every family whose funds they manage. First Swiss Finance have made a full commitment to a lifetime relationship with every client, guiding them through the hardships and pitfalls of International Finance.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

First Swiss Finance joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. [continued below]....

..... It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Aspire Sales is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

First Swiss Finance approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at First Swiss Finance did just that.



FIRST SWISS FINANCE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Established in 1974 by British Financier, David Terry and Former UBS Banking Executive, Jason Michael in Geneva Switzerland, First Swiss Finance was a small family wealth management office. Within 30 YEARS the office grew to 28 financial and investment professionals. Today with 86 High Wealth Clients FSF stands at the forefront of world-class Capital and Finance with 7 Awards in fiduciary excellence.



WHY FIRST SWISS FINANCE IS BETTER THAN THEIR COMPETITORS

International financial relations are nurtured over time. Aged and perfected relationships made available to you. This requires human compassion, friendly relationships and real communication. While other Financial departments of banks and wealth management companies take a more formal touch-and-go approach to International Finance, we maintain the "inner circle" relationships and leverage because we know wealth is based on human experiences.



FIRST SWISS FINANCE – STATEMENTS FROM THE MANAGING DIRECTOR

" All of us at First Swiss Capital are committed to maintaining the highest standard of integrity and professionalism in our relationship with you, our client. We want to know and understand your financial situation and provide you with only the highest quality information, services and products to help you reach your goals."

At First Swiss Finance we pride ourselves in using the highest quality SERVICE.

Today with 86 High Wealth Clients First Swiss Capital stands at the forefront of world-class Capital and Finance with 7 Awards in fiduciary excellence.

We work closely with each of our clients, helping you to articulate your personal vision of capital and financial growth and develop a strategic plan for achieving your goals over time. In addition to working with individuals, First Swiss Capital has conducted investment seminars and consulting engagements for multi-national companies including TESCO EU, Xerox, Adidas Group, Chinese Retail Liaison and CPBF International.

STRONGER THROUGH DIVERSITY

Diversity of services is the key differentiator to our competitors. First Swiss Capital doesn’t focus on one solution, but rather the whole gamut of financial opportunities for our customers including but not limited to:

INVESTMENT AND STOCK EXCHANGE

Our team will help you select the smart investments and manage your portfolio on the stock exchange

BUSINESS CONSULTING

Ensuring the growth of your portfolio companies is key. We operate on a look-don’t-listen policy to help you go into a invested company or activity and ensure it is following standard and fundamental growth procedures.

ACCOUNTING AND TAX SERVICES

International accounting is a uniquely structured model design for growth and reinvestment. With accounting knowledge in over 38 countries, we will guide you through murky yet opportune waters.

INTERNATIONAL REACH

You've probably heard of offshore bank accounts and Swiss bank accounts. You may have¬ heard there’s great wealth to be found in these foreign bank investments. But what's really so special about these esoteric banking opportunities?

An international bank is a financial entity that offers financial services, such as payment accounts and lending opportunities, to foreign clients. These foreign clients can be individuals and companies, though every international bank has its own policies outlining with whom they do business. This is what we arrange.

According to OCRA Worldwide -- an organization that matches people and companies to international banking -- international banks tend to offer their services to companies and to fairly wealthy individuals, i.e., people with just of Middle Class wealth. But plenty of international banks, particularly Swiss banks, open their doors to customers of any income bracket which is why we are here.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, First Swiss Finance is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at First Swiss Finance and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give First Swiss Finance a positive Rating. First Swiss Finance made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM FIRST SWISS FINANCE

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. First Swiss Finance is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

First Swiss Finance is dedicated to customer satisfaction and strives to fully embrace a strong work culture which purveys out to our investors and clients. In over 35 years we have experienced growing pains, like many other companies do and as part of that realize that not everyone will be happy 100% of the time. However, our philosophy is to repair and build relationships no matter what condition they are in. We are strong communicators and feel our vision can be understood with common sense. First Swiss Finance receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that First Swiss Finance will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with First Swiss Finance, you are invited to contact them directly via email: david.terry@firstswissfinance.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call First Swiss Finance directly at +41 31 327 91 066.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with First Swiss Finance or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that First Swiss Finance meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with First Swiss Finance.

Here's why: Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about First Swiss Finance’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

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