Complaint Review: First USA Bank, N.A. - Bank One - Wilmington, Delaware
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- Author Not Confirmed
- First USA Bank, N.A. - Bank One P.O. Box 8650 Wilmington,, Delaware U.S.A.
- Phone: 877-999-3872
- Web:
- Category: Banks
Bank One Visa, First USA Bank, N.A. ripoff 1.9% promo jumps to 27.99% despite good credit never missed payment Wilmington, Delaware
*Consumer Suggestion: that teeny, tiny, tiny print that *EVERYONE* should read
Show customers why they should trust your business over your competitors...
$60 monthly finance charge jumped to $460. I called to inquire and they stated I was sent a letter in February. I don't remember this letter that purportedly advised that when the promo 1.9% rate ended I would be paying 27.99%. I plan to contact our state attorney general's office and call First USA again today. If they can not adequately explain themselves I'll pay the balance as soon as possible, cut the card into small pieces and return it to them and they have lost a good customer.
Jim
New Paltz, New York
U.S.A.
This report was posted on Ripoff Report on 06/04/2004 03:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-usa-bank-na-bank-one/wilmington-delaware-19899/bank-one-visa-first-usa-bank-na-ripoff-19-promo-jumps-to-2799-despite-good-credit-93608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
that teeny, tiny, tiny print that *EVERYONE* should read
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Friday, June 04, 2004
Even at 28%, to have a $460 finance charge indicates a significant balance. Are you sure there were no other terms (other than paying on time) violated???
In that teeny, tiny, tiny print (that *EVERYONE* should read, read and then read) there are a number of things they disclose that can send you from a great rate to a rediculous one.
Missing/late payments is one. Exceeding the credit limit, even by a penny, is often another. Any "signficant change" to your credit score that they pull periodically is yet an even more vague third. There are more.
The reason they can offer these incredible rates is because unless you're very, very careful, you'll violate those teeny-tiny terms without even knowing you did! In other words, they're BANKING on your doing exactly that! It becomes very profitable for them and well worth those pesky folk who adhere to the terms to the letter.
You're right -- you need to get your hands on that letter they potentially sent to you... also, every state has a Banking Commission. That'll get you results faster than you'd ever believe. Because when they don't respond under the terms of the commission, the fines for that are signficant and banks hate the commission up their a**.
Good luck.
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