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Report: #379078

Complaint Review: Firstratesecurity.com , L&D Direct Inc. - Internet Nationwide

  • Submitted:
  • Updated:
  • Reported By: portsmouth Virginia
  • Firstratesecurity.com , L&D Direct Inc. Firstrateseurity.com Nationwide U.S.A.

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i went to this law enforcement website trading as firstratesecurity.com i ordered a expandable baton to wear with my uniform. i placed my order, normally i get some kind of confirmation from other sites, but with them nothing. i called the 1-516-214-4940 number and nobody would answer, only a simple recording. i tried again the next day, and a lady answered. she stated that once the charge to my card cleared that i would recieve a pin number. two days later it cleared my account, but no pin and still no confirmation. i called and called, but now no one will answer my calls (caller id).

it has been nine (9) now and i still havent heard from them. i tried to research the L&D direct inc which shows on my credit card, but i have found no luck. this transaction cost me $ 31.03 but in this day and time every penny counts, especially on a deputy sheriffs salary. if anyone out there can help please email me

Ron
portsmouth, Virginia
U.S.A.

This report was posted on Ripoff Report on 10/07/2008 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firstratesecuritycom-ld-direct-inc/nationwide/firstratesecuritycom-ld-direct-inc-promised-discount-police-gear-but-never-delivered-379078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Individual responds

Sheriff Received Merchadise Within 10 days- L&D Direct delivered hsi police gear

AUTHOR: Douglas - (U.S.A.)

POSTED: Thursday, March 12, 2009
This customer did not receive the e-mail that 2 of his items were not in stock. We asked him if he wanted us to ship all items at once or would he like to wait three days until all merchandise was in stock. We received no reply. Once all his merchandise was in stock we shipped via 2 day mail. The client received all his merchandise.
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#3 REBUTTAL Individual responds

Sheriff Received Merchadise Within 10 days- L&D Direct delivered hsi police gear

AUTHOR: Douglas - (U.S.A.)

POSTED: Thursday, March 12, 2009
This customer did not receive the e-mail that 2 of his items were not in stock. We asked him if he wanted us to ship all items at once or would he like to wait three days until all merchandise was in stock. We received no reply. Once all his merchandise was in stock we shipped via 2 day mail. The client received all his merchandise.
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#2 REBUTTAL Individual responds

Sheriff Received Merchadise Within 10 days- L&D Direct delivered hsi police gear

AUTHOR: Douglas - (U.S.A.)

POSTED: Thursday, March 12, 2009
This customer did not receive the e-mail that 2 of his items were not in stock. We asked him if he wanted us to ship all items at once or would he like to wait three days until all merchandise was in stock. We received no reply. Once all his merchandise was in stock we shipped via 2 day mail. The client received all his merchandise.
Respond to this report!
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#1 REBUTTAL Individual responds

Sheriff Received Merchadise Within 10 days- L&D Direct delivered hsi police gear

AUTHOR: Douglas - (U.S.A.)

POSTED: Thursday, March 12, 2009
This customer did not receive the e-mail that 2 of his items were not in stock. We asked him if he wanted us to ship all items at once or would he like to wait three days until all merchandise was in stock. We received no reply. Once all his merchandise was in stock we shipped via 2 day mail. The client received all his merchandise.
Respond to this report!
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