Fitness One Gym, Kelly & Bobby Bruce, ripoff, fraudulent billing, dishonest, misleading, money hungry This gym is a fraud. Surprise Arizona

Susan, you post your comment after they make an offer to take care of a customer almost 9 years ago. Please! If you have something valid to complain about, then take the time to actually do it and provide some potential benefit to readers who you apparently would like to influence. Or save it!

You have to be KIDDING me right now !  You have been doing the same thing for years. Well...guess what ? It stops now Kelly.

To Jim:

Customer Satisfaction is our most important mission with our fitness centers. I am sincerely sorry for how you feel! I am not sure of the circumstances around your situation, but I can promise you I will do whatever you feel is necessary to resolve this matter because I strongly believe the customer is always right!! We have always had an excellent reputation in the valley with well over 30 years of experience. However, one unhappy customer is one too many. Please contact me at your earliest convenience so that I may sit down with you and get this corrected. I do wish however that I could have had the opportunity to make this right much sooner, but I don't believe I was ever aware of your situation. I am extremely confident that everything we did in your situation was very legal and ethical. Again, please take the time to contact me so that I can make your experience with Fitness 1 a happy one. Not only would I be willing to give you a refund of your money, but I will also give you a free one-year comp membership with some personal training sessions as well!!

Making It Right,

Managing Partner
Fitness 1 Health Clubs