Report: #1453835

Complaint Review: Fitoru

  • Submitted:
  • Updated:
  • Reported By: marion — oshawa Ontario Canada
  • Fitoru United States

Fitoru Fitoru Family Fitoru Family on Facebook deleted my honest review and blocked me after I simply and calmly questioned them of their refund policy. Internet

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I purchased their product, spending close to 200.00 Canadian (also for a water bottle) Their return policy did state 30 days from purchase date...they do not say however that it will take over two weeks for the product to arrive and they will not issue a refund until the date they say they received the product back, providing it is processed before the 30 days from purchase price is up. This also did not give me more than 3 days to try their product. When i posted this on their Fitoru Family facebook site facebook.com/pg/FitoruFitness/posts/?ref=page_internal where I was a member, they contacted me via text and told me they were within their promise then abruptly blocked any further texts and deleted my review off facebook and banned me from there as well, not even allowing for any comment or further questioning...beause i noticed instructions on the bottle said to take all 6 pills an hour before breakfast or lunch yet on site they were saying...3 in the morning and 3 at lunch. There was no chance at all to even ask any questions. I have noticed since I went to their main fitoru site and posted there that they deleted my review and blocked me and deleting an honest review is actually illegal, that their main facebook page deleted this also.  facebook.com/FitoruOfficial/  I was not harrassing them, I was not being rude and above was all I stated, it took over two weeks to receive the order..and this did not give me any time to honestly try their product. 

This report was posted on Ripoff Report on 07/28/2018 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fitoru/-/fitoru-fitoru-family-fitoru-family-on-facebook-deleted-my-honest-review-and-blocked-me-aft-1453835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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