Five Star Christmas Trees, Salt Lake City Utah Did not deliver tree, did not issue refund, and did not return calls or emails! Salt Lake City Utah

Ordered a tree in November 2017. Tree did not come. I later received a letter from the company, and this is what they said: "We just received news that there is a supply issue in the LONG BEACH area and we will not be able to deliver your order this year. We apologize for the inconvenience. We will not be working with that local farm in the future.” Then they offered a "credit” for next year’s order. I emailed them back and requested for an immediate reimbursement instead. I sent them 2 follow up emails and also left them phone messages but they did not respond. This company rips off people!