Floraqueen Fails to deliver flowers as promised, Internet

Online order placed 2-1-12 for roses to be delivered to Saarbruecken, Germany.  No email order confirmation was provided, at which point, I began attempts to contact company requesting order confirmation.  Sent 5 emails over several days; the company never responded.  Then I began attempting to call them at the phone number listed on their website.  No answer, no recording.  The flowers were not delivered and I have not rec'd any response from Floraqueen.