Complaint Review: Florida Performance Machine - Sanford Florida
- Florida Performance Machine 1561 Missouri Ave Sanford, Florida United States of America
- Phone: 407-324-7223
- Web: Buddyhendricksmotorsports.com
- Category: Auto Mechanics
Florida Performance Machine Buddy Hendricks Motorsports DO NOT DO BUSINESS WITH UNLESS YOU WANT YOUR STUFF STOLEN!! Sanford, Florida
*REBUTTAL Owner of company: FALSE Information
*Consumer Comment: Same Story - Different Customer
*REBUTTAL Owner of company: 7 years after the fact..... JOHN CLARK
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I took them a Chevy 350 engine to have it overhauled. They gave me an estimate and by the work order the final price was not supposed to exceed 10% over the estimate ($1150). This should have just been a basic tear down, clean, put new rings and gaskets and reassemble.
However when i went to pick my engine up the bill was $2475....FOR A REBUILD!...I could have bought a brand new crate motor for that! When I asked why the bill was so high, they replied there was other things that needed to be done that could not be told till it was opened up...I understand that, but what i don't understand is how the work was done without me authorizing it. When I asked about that their piss poor answer mumbled was that the work needed to be done.
When i looked further at the work order I discovered they were charging me for things that did not HAVE to be done and that they were only trying to do what I had heard about them around town. That is inflate the price so high that i would not pay the bill and they could keep my engine to resell on their own. Its people like this that give me and everyone else in this industry a bad taste in our mouths!
This report was posted on Ripoff Report on 05/22/2011 06:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-performance-machine/sanford-florida-32771/florida-performance-machine-buddy-hendricks-motorsports-do-not-do-business-with-unless-you-731893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
FALSE Information
AUTHOR: Shop owner - (USA)
SUBMITTED: Sunday, November 06, 2016
This story is a complete fabrication of false information. Not a real customer. Just reading it seems odd. Research fee? 3-4 times the amount of quote, Car didn't run when it left, I have no interest in keeping people's cars I am way to busy to play games. All that was written by this SID person seems very far fetched. Who ever wrote this needs to understand you can not slander people like this. Anyone that knows my company knows I take pride in all the work I do.
#2 Consumer Comment
Same Story - Different Customer
AUTHOR: Sid - (USA)
SUBMITTED: Wednesday, July 06, 2016
Buddy Hendricks did pretty much the exact same thing to me as well. I had a classic car with all numbers matching components that he gave me a quote for a rebuild. With the car half way disassembled and the engine comepletely apart the bills start ballooning WAY beyond the original quote. He said the EXACT same thing. "There were problems that couldn't originally be seen".
When I recieved the final bill it was 3 to 4 times the origianl quote. There was literally an itemized item that said "Research fee - $500" He also wouldnt release my car until it was paid in full. When I did finally get the car to top it all off the engine DIDNT EVEN RUN!!! It just backfired over and over again. I guess he was thinking I wouldnt pay the bill and he could sell the entire car???
Buddy has quite a reputation around town for this as I have met 2 other completely random individuals at car shows with similar run ins with him. BTW I have every receipt, email, written corrosponance and a follow up written testomony by another reputable engine builder as to the quality of the initial rebuild in a very thick file (I was planning at the time to file suit).
#1 REBUTTAL Owner of company
7 years after the fact..... JOHN CLARK
AUTHOR: FPM - (United States of America)
SUBMITTED: Tuesday, July 12, 2011
JOHN CLARK Author of this complaint is from Sanford florida he works at a transmission shop in Sanford now.
First off this was an Engine for a Modified Race Car that runs at New Smyrna Race Track as well as Orlando speedworld. This happened about 7 years ago. Why he still has hangups about it I have no idea. He brought the engine to rebuild/ refreshen & when disassembled we found more issues requiring more parts. He was informed of the findings at that time & approved it.
When we got the engine all done, He didn't have a dime to pay for it. His transmission business was failing. The engine sat here for almost >...3 YEAR...UNPAID< UNCLAIMED<. I did not sell it, it sat here forever, so I used it as a dyno mule. JOHN CLARK was charged storage charges which made the bill go up, if he would have picked it up when it was done his bill would not have gone up so high.
The State of Florida laws allows any automotive business to charge storage at $15 per day after 30 days of not being paid or picked up. I exercised my right to do this. This was not the first time I had issues with JOHN paying on a timely basis.
We have only had 2 customers in our 25 yrs of business that have lost their engine. The other one we had found went to Jail & came back by 8 years later to tell us sorry about the engine deal, He has us build him a new one & is still a customer to this day.
We pride ourselves in doing an outstanding job for all of our customers. The only complaints about us online are from JOHN CLARK. I was just told about these complaints by a friend that saw it online. I have forwarded this complaint to my attorney.
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