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Ripoff Report | Forchetti Pools Review - Langhorne, Pennsylvania
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Report: #924288

Complaint Review: Forchetti Pools & Spa - Langhorne Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Don Carlos — Chadds Ford Pennsylvania United States of America
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  • Forchetti Pools & Spa Forchetti Pools & Spa Langhorne, Pennsylvania United States of America

Forchetti Pools & Spa Liner replacement in above ground pool Langhorne, Pennsylvania

*REBUTTAL Owner of company: Customer informed of wall damage and Signed off not to do Recommended repair.

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Had new liner put in pool plus skimmer. Had to pay in cash. After job is finished, the water return is leaking and can't get anyone to fix it

This report was posted on Ripoff Report on 08/08/2012 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/forchetti-pools-spa/langhorne-pennsylvania-/forchetti-pools-spa-liner-replacement-in-above-ground-pool-langhorne-pennsylvania-924288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Customer informed of wall damage and Signed off not to do Recommended repair.

AUTHOR: Craig forchetti pools and spas - (U.S.A.)

POSTED: Friday, August 17, 2012

I am the Owner of Forchetti Pools and Upon the Liner installation we noticed Damages/Corrosion around the  Pool Return. as outlined in our Contract , we immediatly showed Customer and recommended additional repair (only $50.00). Customer decided not to have us perform the additional repair and to just install the Liner as originally contracted. Our Service tech had customer Sign off on any Problems associated with his failur to have the Wall repaired.

Please Note: The home owner is not mad at us and understands it was his bad decision not to have the Extra Precaution repair performed by our company . He was apologetic about hot being Clear with all the facts where it came across as if we were at fault. The Home owner Tried to get the original Compaint removed but PIssed Consumer does not remove any Complaint Therefore, The Customer is going to Write an additional Comment about the actual Facts excusing Forchetti Pools of any Type of Complaint regarding this Matter.

I feel that Pissed Consumers is a Disgrace because anyone can write anything about anybody and try to make  Credible, Certified and Licensed Companies Like Forchetti Pools look questionable.Forchetti Pools is a Family Buisness that has been Satisfying Thousands of Pool Owners since 1967.Any concerns about this Please Call us and We can put you into Touch with that Customer.  Thankyou for Reading ....

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