Complaint Review: Foresight Media - Newburgh New York
- Foresight Media 87 Taft Ave. Newburgh, New York USA
- Phone: 800-564-1623
- Web: www.foresightmedia.com
- Category: Telemarketers
Foresight Media Won't refund my money Newburgh New York
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On approximately November 20, 2014 I ordered a trial of Luxoderm and Aybuytrl. On November 25, 2014, an invoice was generated for 13.90 shipping and handling. Shortly thereafter, the company took $139.90 and another $139.90 out of my account. I contacted them immediately and said I wanted a call slip to return the items for a full refund. They sent that and I returned both items. I received confirmation emails for both items from the company and they said I would have a total refund less $10.00 restocking charge within 7 to 10 days. That should have been December 23, 2014.
I called the company on 1/5/15, spoke with Heath and was told it was processed 12/23/14 and I should have the refund in 10 days.
I called on 1/12/15 spoke with Beck and she said I should have it by the days end.
I called on 1/13/15 spoke with Nathan and he said it will be 30 days, they had system trouble with their updating.
I called on 1/13/15 again and spoke with Diance and she said the same thing 30 days.
I received an email on 1/30/15 from customer service and they said they can't refund my money, I have to contact my bank and do a charge back and let them deal with Foresight. They had technical difficulties.
I called on 1/30/15 and spoke with Adam. He read the email to me and said I have to contact my bank. I said, I bet you could take the money out of my account. He said yes. I said I am going to contact the Better Business Bureau and he interrupted me and said Awesome very nastily. I said your a smart a** and I hung up.
This company needs to be put out of business. I encourage everyone to avoid anything to do with scammers like this. They are basically outright thieves.
This report was posted on Ripoff Report on 01/30/2015 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/foresight-media/newburgh-new-york-12550/foresight-media-wont-refund-my-money-newburgh-new-york-1205526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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