Complaint Review: Freedom Pop - Nationwide
- Freedom Pop Nationwide USA
- Phone: 888-743-8107
- Web: freedompop.com
- Category: Internet
Freedom Pop They stole my "refundable" security deposit! Los Angeles Nationwide
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When I signed up they advertised my security deposit of $89 would be free with no time limit if I wanted to return the Wi-Fi device. When I now asked for the refund, they advised they changed their policy and no longer provide the refunds. That is theft!
Also, I downloaded a 3 minute update to my I Phone which unbeknownst to me used 4 gb data! I was on the free 500mb data plan. They charged me $80 for the 3 minute update. They should have stopped it. Obviously, if I knew that amount of data would be used I would have gone home and updated it on my wi-fi network for free!
Their customer service is horrible and condescending. They barely understand English and are unable to even comprehend simple email request to them. BEWARE. This is a Fraudulent Company!
This report was posted on Ripoff Report on 11/13/2015 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedom-pop/nationwide/freedom-pop-they-stole-my-refundable-security-deposit-los-angeles-nationwide-1267715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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