Complaint Review: Fulfillment Center/Shipping Department - WEST JORDAN UT
- Fulfillment Center/Shipping Department 8152 S WELBY PARK DR WEST JORDAN, UT United States
- Phone: 888-556-4528
- Web: 8152 S wELBY PARK DR
- Category: Beauty and Skincare
Fulfillment Center/Shipping Department CHARGED BANK ACCOUNT FOR TWO ITEMS-$89.95 & $89.95 WEST JORDAN UT
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CALLED 4/15 TO CANCEL HYDRA LIFE SERUM & HYDRA LIFE EYE CREAM. I WAS TOLD IT WAS TOO LATE TO CANCEL....I CALLED BACK ON 4/29 TALKED TO FEMALE - ASKED TO TALK TO SUPERVISOR - SHE SAID HE WASN'T THERE HE WOULD CALL ME BACK IN THREE HOURS. HE NEVER CALLED. I CALLED BACK ON 4/30 AND SPOKE TO ETHAN, AFTER TELLING HIM MY COMPLAINT, HE TOLD ME TO HOLD ON.
WHEN HE CAME BACK HE TOLD ME HE HAD CONFIRMATION THAT PRODUCTS WERE DELIVERED ON THE 2ND-13 DAYS UNTIL I CALLED ON 4/15. AT THAT TIME HE TOLD ME THAT THEY ONLY GAVE A 10 DAY TRIAL. I TOLD HIM I HAD A 14 DAY TRIAL.
I ASKED TO TALK TO A SUPERVISOR-AFTER HOLDING ON FOR 6 MINUTES I WAS TOLD TO CALL BACK IN 1 OR 2 DAYS AND MAYBE I'D BE ABLE TO TALK TO A SUPERVISOR. I BEGAN TO TELL HIM I WANTED THOSE CHARGES REMOVED....HE HUNG UP ON ME.
This report was posted on Ripoff Report on 05/04/2019 07:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/fulfillment-centershipping/west-jordan-ut-charged-bank-1478237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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