Gamewar.com Purchased an account had "issues making it undeliverable" got a coupon to order another.. Did that, and the second account had the same issues.. Internet

I purchased a Guildwars account from Gamewar.com and had some issues.  
I never got the "automated" verification email I was supposed to get so I attempted to contact them.  It took roughly 4 days for them to contact me back asking if anyone had gotten in touch with me, to which I responded no, and then got  no response back.


FINALLY about a week after ordering and what had to be 10+ emails on my part trying to get information, I got this email:
Hello,
We sincerely apologize for the wait time. There is a problem with the account you bought and it is taking a long time for our delivery team to fix it.
For faster service, we will give you a gift certificate to re-order any account you would like from our website that is currently for sale.
We will also give you extra credit of $4.00 for FREE to your original payment of $64.00

$70  Exchange for Order Number 147794
GIFT CERTIFICATE:          ###############


You will need to check out with 1 cent, use either moneybookers or direct credit/debit card for the 1 cent verification process. Please email us back your new order number and I will update your new order so you won't go through verification again.
Thank you.

Regards,
Rachel W.Customer Support - Team LeaderAccounts Department


SO I went ahead and gave gamewar.com the benefit of the doubt and ordered a second account:
          Thank you for your purchase with gamewar.com. This is a confirmation email with your order information.

                        Your order was APPROVED, and is currently processing.

                        Your order information:

                        Purchased Item: Item Name(s): 20 Human Elementalist on Guild Wars (Guild Wars), ############### - $70  Exchange for Order Number 147794
                        OrderID: 147913
                        SaleID : 104382
                        Paid using GameWar Merchant Processing

                        You're all set. Please remain patient while a sales or technical support agent contacts you by email.

                        Thank you again for choosing GameWar for your MMO needs!
                        www.gamewar.com


Things looked like they were turning around as I got a response from gamewar.com 1 day after placing that order.

A few days later I'm checking online and the account is listed as "Delivered" but I haven't received anything..
So I start sending emails and it takes a few days to respond.
I got a message yesterday said:
Hello,
We sincerely apologize for the wait time. There is a problem with the account you bought and it is taking a long time for our delivery team to fix it.
For faster service, we will give you a gift certificate to re-order any account you would like from our website that is currently for sale.
We will also give you extra credit of $7.00 for FREE to your original gift code value of $73.00

$80  Exchange for Order Number 147913
GIFT CERTIFICATE:          ################


You will need to check out with 1 cent, use either moneybookers or direct credit/debit card for the 1 cent verification process. Please email us back your new order number and I will update your new order so you won't go through verification again.
Thank you.

Regards,
Rachel W.Customer Support - Team LeaderAccounts Department

Here we go again!!
I asked to cancel the orders and give me my cash back but of course.. have heard nothing.
Save yourself some trouble and don't buy from these people.