Complaint Review: GARDEN SPOT VILLAGE LAURELVIEW - New Holland Pennsylvania
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- Author Confirmed
- GARDEN SPOT VILLAGE LAURELVIEW 433 Kinzer Avenue New Holland, Pennsylvania U.S.A.
- Phone: 717-355-6268
- Web:
- Category: Adult Care Facilities
GARDEN SPOT VILLAGE Provide horrible care to the elderly ripoff New Holland Pennsylvania
*Consumer Comment: Garden Spot Village
*Consumer Suggestion: I think you should contact your omnibudsman or Dept Of PUblic WELFARE
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They do not feed the residents of Laurelview their memory support unit often they tell them they are short on food the kitchen help just does not bring much food to the unit. Our family thinks to cut cost and because they know these people will forget they did not eat and have no one to complain for them. I think maybe also so they will not go to the bathroom as much at night they do not give them fluids.
Laurelview has only one caregiver on nights for 22 people who have alzheimers and all wear diapers. These people sit all night in their own waste because their is no help there to bathe and clean them. The one person on nights has to watch the door to keep other residents from escaping. There have been residents who have wandered away from this unit so they medicate them heavily as possible. Also they try to cover up mistakes the caregivers make on medications.
The caregivers are very unfriendly all over the facility but I know the pay scale there is very poor-probably because they have spent so much money on advertising and the building- the building is beautiful! But do not let yourself be fooled a pretty building does not equal quality care!
It seems the management are paid large salaries to push the place to sell it to the public. I see now it really is true if you have good pr people u can sell an understaffed junky facility. Our family member only has gotten slightly better treatment because we complain and visit more than most. But I feel bad for the rest! I notified the state dept of aging but they have not returned my calls yet.
Please help.
Homer
springfield, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 08/14/2007 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/garden-spot-village-laurelview/new-holland-pennsylvania-17557/garden-spot-village-provide-horrible-care-to-the-elderly-ripoff-new-holland-pennsylvania-267339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Garden Spot Village
AUTHOR: RORsucks - (USA)
SUBMITTED: Tuesday, April 05, 2011
I have watched this retirement village rip off hundreds of people in short few years it has been fully open. They promise the elderly folks (victims) care for life but give them very little more than some freshly wallpapered/painted walls to look at. Heres HOW THE SCAM WORKS...
1st you move in as independant couple pay a 200,000 $$up to $379,000 dollar entrance fee. Then you live there and learn too late what it is really. You get an apartment/cottage there you pay fee after fee to keep up the place. They never have enough maintence staff to help you so you wait and wait.THe food in the cafe is over priced etc(even for the staff) and there is no golf as they lead you to believe only a sad 9 hole par 3 up the street in a public park.But thats not even close to the worst part.
If you become ill and / or your spouse you move to assisted living (SMALL CLOSET TYPE ROOM) and THEY clean out your apartment and lease it to some else very very quickly. Often they separate husbands and wives because of issues with available space in the assisted living. The staffing in the assisted living is so HORRIBLE people quit every week and so are the people that run it-very cold uncaring people mainly the ADMINISTRATOR and her assistant. I would like to use just first 3 letters to describe her but I am too kind.
DONT LET YOUR LOVED ONES FALL IN THIS TERRIBLE PLACE IN NEW HOLLAND PENNSYLVANIA CALLED GARDEN SPOT VILLAGE. Also the staff they hire that came from working at a grocery store/gas station- do NOT know how to give medications if you need to have them give you any make sure you know what your pills look like and do side effects etc.Best to avoid this place altogether find a place that has a long term good reputation like Willow Valley or Menonite Home
Paula
lancaster, Pennsylvania
U.S.A.
#1 Consumer Suggestion
I think you should contact your omnibudsman or Dept Of PUblic WELFARE
AUTHOR: Paula - (U.S.A.)
SUBMITTED: Thursday, March 20, 2008
I think in Pennsylvania they are overwhelmed by the amount of old people going into assisted livings that right now have much less regulation than skilled nursing homes. There probably will be many DEATHS before they realize they need to properly train people and that many of assisted livings are now taking people who used to go to a more traditional nursing home and have many complex needs that unskilled labor will not
be able to recognize.
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