Complaint Review: GE Money Bank - Mohawk Floorscapes - El Paso Texas
- GE Money Bank - Mohawk Floorscapes PO Box 981127 El Paso, Texas U.S.A.
- Phone: 800-3331087
- Web:
- Category: Consumer Services
GE Money Bank - Mohawk Floorscapes Cannot get a refund from an overpayment El Paso Texas
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A statement of amount owed was received in March 2008. There was an overpayment of $225.15 was mailed to GE Money Bank because the company where the purchase was made issued a credit that was not reflected on the bill.
A letter requesting a refund was ignored. Another letter was requested requesting a refund and one was sent (60 days after the initial request). I deposited the check in my bank account and soon after received notice that there was a stop-payment on the check, which cost me $25.00.
At that point I was a negative $25.00 and GE Money Bank still held my credit of $225.15.
After 120 days, I am still trying to get that refund. I spoke with one of their agents by phone (in India). His English was so poor that he could not understand what I was trying to convey. He was rude, told me my balance was zero, and that I was being impatient. He finally hung up on me when I kept asking him to repeat what he was saying because his English was so poor.
I will continue my quest, but I would encourage other consumers to stay away from GE Money Bank!!
Annette
Carthage, Texas
U.S.A.
This report was posted on Ripoff Report on 07/10/2008 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-money-bank-mohawk-floorscapes/el-paso-texas-79998-1127/ge-money-bank-mohawk-floorscapes-cannot-get-a-refund-from-an-overpayment-el-paso-texas-349567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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