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Report: #1508021

Complaint Review: Genoteq Claims Investigations - Baton Rouge LA

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  • Reported By: 702df — Las Vegas NV United States
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  • Genoteq Claims Investigations PO Box 84027 Baton Rouge, LA United States

Genoteq Claims Investigations Terrible Insurance Company Baton Rouge LA

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Genoteq is the insurance company that Hyrecar uses. They have many complaints with the BBB. If you read them, they are all the same, they won't pay or call you back. We have been trying to get our money for over 8 months. They use another (loser) company named Snapsheet. When you rent your car on Hyrecar and the renter has an accident you have to get pictures to Snapsheet of the damage on the car and from the pictures they tell Genoteq how much they think it should cost to fix and then TRY TO GET WHAT IT REALLY COSTS TO FIX YOUR CAR FROM GENOTEQ. We have had to deal with them twice and what a nightmare!!

First time Snapsheet said it would only cost about $700.00 to fix the car. We took it to 2 different car repair shops. One said $4,000.00 to fix and the other said he could do it for $2,900.00. After fighting with Genoteq for months they just totaled the car and paid us $2,300.00. This time they said it should be about $1,800.00 to fix the car but because they can't see in the pictures that the radiator is cracked and got pushed into the A/C compressor and broke the water pump they don't want to pay the $3,100.00 it cost to fix the car so it is drivable. Good luck if you ever have to deal with either of these compainies. 

This report was posted on Ripoff Report on 05/13/2021 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/genoteq-claims-investigations/baton-rouge-la-terrible-1508021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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