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Report: #886377

Complaint Review: Genworth Mortgage - Rancho Cordova California

  • Submitted:
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  • Reported By: Sandy — Granbury Texas United States of America
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  • Genworth Mortgage 10951 White Rock Road suite 200 Rancho Cordova, California United States of America

Genworth Mortgage Reverse Mortgage company takes 4 months to qualify elderly couple for reverse mortgage, then turns them down for no reason. Rancho Cordova, California

*Consumer Comment: Sandy, You can mail a copy of your Ripoff Report to......

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This California company had our property surveyed twice, then subdivided and re-surveyed to exclude a small portion on which a mobile home was located, tried to say our legal septic tank was too close to a well that we had to prove was only for outside irrigation, had FHA appraisers come out two separate times for no reason, required a separate filing of the survey of the smaller area which will cause us to pay increased taxes from now on, went through all kinds of other ridiculous procedures which Texas lawyers told them were not only unnecessary but not possible in the State of Texas. 
We know that we qualified for the mortgage, for the FHA insurance, and in every other way.  At the last minute when we were to be given a closing date and time, we were advised that they were afraid that at some point in the unknown future, the FHA might decide they might not be able to insure a reverse mortgage on our property.
In the first place it was undervalued by nearly half.  In the second place, we needed to pay off debts that were accumulating penalties and interest and we wasted four months on this.  In the third place we were lied to, mislead, and put off for no reason.  And from now on we will have to pay taxes on two separate properties which were perfectly legal as a single property with taxes frozen due to our age.
If anyone has any further suggestions as to how we can deal with this company's treatment of us, please advise.

This report was posted on Ripoff Report on 05/22/2012 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/genworth-mortgage/rancho-cordova-california-95670/genworth-mortgage-reverse-mortgage-company-takes-4-months-to-qualify-elderly-couple-for-r-886377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Sandy, You can mail a copy of your Ripoff Report to......

AUTHOR: Karl - (USA)

POSTED: Tuesday, May 22, 2012

all of your Local TV News stations in your city. (Put it to the attention of 'Investigative Reporter'.)

Maybe one of them will contact you and expose your story on TV. If it happened to you, it might be happening to others, right? Most Local TV News stations also have access to lawyers who could answer your questions, and they might even decide that your situation could become a law suit against the parties who declined the reverse mortgage. (Possibly an age-discrimination case?)

Good luck to you and keep us posted.

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Then type in 481508 at this site and read St. Clair's Ripoff Report for valuable information if you have a mortgage in the USA.

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