Complaint Review: Giant Fitness - Lindenwold New Jersey
- Giant Fitness 428 South White Horse Pike Lindenwold, New Jersey USA
- Phone: 8565043333
- Web: www.giantfitnessclubs.com/
- Category: Supplemental Health Programs
Giant Fitness Charging for services not rendered! Lindenwold New Jersey
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I am sorry I had to do this but I know no other way to try and get this fixed. I joined this gym back in I believe October of 2011. When I joined the gym I also figured I would get a personal trainer since I wanted to get in the best shape I could and had no knowledge of working out. I got the $20 membership. When I first started going to the gym it was great and I would meet with my trainer once a week to get my workout for the rest of the week. I was suppoed to get one hour a week four times a month. After about two months they switched my trainer. Once that took place my trainer started canceling my appoinments and when I did show for my appoinments he wouldn't be there or would be double booked and expected me to share my time slot with another person. I was not paying $150 to share my time! At the last appoinment that I had with the guy I found him sleeping in his office. At that time I made a complaint at the desk and I also called the company that he worked for and told them everything that was going on and I said it has been nothing but a waste of money and that I was no longer interested in their services since they weren't keeping up their end of the agreement. They told me they would cancel the personal trainer for me without a problem. So the last payment to the trainers was in April. I continued to use and pay for the gym up until I believe August of 2013. At that time I was pregnant and didn't need the gym so I called and canceled that as well. The person I spoke with said not a problem and they stopped taking money out of my bank account. Now we are in May of 2015 and I am finding out that I have over a $700 bill for the personal trainer that I should owe nothing for and somehow I owe over $80 bill at the gym even though I canceled and they stopped taking the payment. I am going to report this company to the BBB and I am going to see what else I can do about getting this fixed. I have proof of all payments that I made to both entities so why they believe that I owe this money makes no sense. Not only am I binded by a "contract" but so is the other party. And the "other party" did not hold up their end of the bargin.
This report was posted on Ripoff Report on 05/22/2015 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/giant-fitness/lindenwold-new-jersey-08021/giant-fitness-charging-for-services-not-rendered-lindenwold-new-jersey-1230938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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