Report: #1353509

Complaint Review: Gleekplay - Internet

  • Submitted:
  • Updated:
  • Reported By: Jamie — FORD CITY Pennsylvania USA
  • Author Confirmed What's this?
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  • Gleekplay Internet USA

Gleekplay Scam, Fraud, Card Charged Without Permission, No Customer Service Internet

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I joined Gleekplay on a trial account. This trial account had me add my e-mail, phone number, address, and the usual card number with the statemend that my card "will not be charged without permission". As it turnes out, my card was chaged.

When I contacted customer service, they told me to review the terms and conditions for the "trial account". I reviewed the conditions and it again said my card "would not be charged without permission". I replied to the e-mail and told customer service that "my card was charged without permission" also that I would like to "cancell my account". They never responded.

I e-mailed the customer service again, got an automatic responce that someone would respond to my e-mail soon. No one ever did and my money was never refunded.

I have heard of companies doing this, charging cards without permission, but I did not know it would still happen in 2017. Avoid Gleekplay unless you are okay with random charges on your card when no purchase was made.

Thank you.

This report was posted on Ripoff Report on 02/02/2017 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gleekplay/internet/gleekplay-scam-fraud-card-charged-without-permission-no-customer-service-internet-1353509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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