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Report: #307235

Complaint Review: Global Tranz Or Globaltranz Or Carrierrate.com - Phoenix Arizona

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  • Reported By: Whittier California
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  • Global Tranz Or Globaltranz Or Carrierrate.com 18401 N 25th Ave Suite D-E Phoenix, Arizona U.S.A.

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Beware!!! Globaltranz or Global Tranz aka Carrierrate is scum! They will try to get your business by giving you low prices and then send you bill with a lot more extra charges later.

Globaltranz is a company which is middle man between trucking company and business shipping stuff to their
customers. We used their service back in 2005 and at that time they used central transport as trucking
company to ship our stuff. ( we are a company shipping motorcycles to customers). They had a lot damages and
they always rebilled us.

For instance, when you check their price on their website, they will give you a quote like "$130" , not bad for a 150 pounds dirt bike, right? but guess what, later on they will give you another bill to ask you pay $150 more and they said because we did not put right weight. It is bull**** because we ship that bike and always pay $130 but what the hell they need charge that same bike $150 more in some cases?

Their trucking company messed up and Global Tranz will not do anything but keeping ask you to pay those ridiculous amount. We stopped to use their services after that and their sales kept calling us after that. They told us they got rid of central transport and now they are with another company so that problem won't happen any more. They came up even lower prices, we got fooled by them again and start to use their service in 2006. Biggest mistake! They did some bait and switch again!!!

They sent more extra bills, they did not honor their price quote on their own website! What is worse, they will get your social security number and sent collection to credit bureau and try to ruin your personal credit even it is 100% business activity and it is their fault not to honor the prices and make it right!

Stay away from Globaltranz aka carrierrate.com at all costs. They had no control over their trucking company
partners, they won't fight for you if there are problems happens. They will try to get your business by showing low price quotes which they will not honor. They will try to get your personal social security number and if you don't pay those ridiculous amount they asked, they will ruin your personal credit report.

Back in 2006, there were quite a lot companies in motorcycle business to use their services and most of them now realized that they were just scum and stopped to use their services!

Ritemax
Whittier, California
U.S.A.

This report was posted on Ripoff Report on 02/08/2008 04:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/global-tranz-or-globaltranz-or-carrierratecom/phoenix-arizona-85023/global-tranz-or-globaltranz-or-carrierratecom-do-not-use-global-tranz-or-globaltranz-or-c-307235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Consumer Comment

carrier rate is filled with corruption

AUTHOR: allison - (USA)

POSTED: Saturday, October 24, 2009

they don't even know what's going on within their own company.. i was billed for $78.00 and i had asked the rep (sarah chapin [sp?]) if she could esclate the issue to her supervisors... she did, and when i spoke to him [mike something] he informed me that i was not a customer there - that there was no file with my name on it.. even after sarah had just discussed my account details and the charges with me, her "supervisor" claims that i don't have an account? TOTAL rip off, i will probably never see that $78.00 again...

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#4 Consumer Comment

Globaltranz should not be listed here.

AUTHOR: Matt B - (U.S.A.)

POSTED: Friday, June 19, 2009

I have been using GlobalTranz for all of my shipments for the past year and never have I been met with any problems. In fact, I recommend GlobalTranz over anyone else. They are honest people and have never lead me or my shipments astray. In fact, I have yet to find a company more helpful.

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#3 Consumer Comment

GlobalTranz is genuine company with honest people

AUTHOR: Mac - (U.S.A.)

POSTED: Thursday, April 02, 2009

I have worked with GT for last several years as a vendor providing our technical services to them. GT is a genuine compnay cares about its customers/employess/vendors. They have always paid us, no disputes, and are very nice people to work with. What is described in the RoffOff report doese not match my experience with the company. I have met the owner of the company and he is a classy guy, he will never do what is described in the report.

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#2 Consumer Comment

Global Tranz not at fault in my opinion.

AUTHOR: Andy Lowe - (U.S.A.)

POSTED: Monday, February 02, 2009

I am the freight manager for a medium sized business shipping 20 - 40 freight shipments a day. We are a customer of Globaltranz and a dozen other unrelated shipping companies. I have no vested interest in either party. Gloabaltranz in no way solicited this response. Globaltranz only accounts for %5-%10 of my companies shipments, but that is still quite a few shipments a week. The only reason I am posting this response is because I do not like seeing anyone's good name slandered.

I believe that Ritemax has made a common mistake among inexperienced or impatient shippers. It is a mistake I have made myself. If you misclassify (weight or freight class) a shipment, the freight company will quote you a "low price" based on the info you provided. You might even get a few or dozens of shipments at great prices, but eventually the freight company will check one of your shipments and bill you at the correct amount. Many freight companies will even charge you a reasonable "reweigh" fee which is necessary to keep unscrupulious customers from mis-classifing every shipment.

I believe the tone of Ritemax's post and his use of phrases like "scum!", "bull****", and "what the hell" are a good indication of his caliber. I have had hundreds of successful transactions with Globaltranz and only a few issues which they resolved to the best of their ability and in a mostly fair manner. In short, they are a good company.
Sincerely,
Andy Lowe

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#1 REBUTTAL Owner of company

We are a honest company. Powersportsmax.com is dishonest.

AUTHOR: Andrew - (U.S.A.)

POSTED: Monday, February 18, 2008

This company's name is Deeal inc. Known as powersportsmax.com. We have tried numerous times to contact this account to let them know that they were getting rebills for weight differences from what they put on the Bill of lading. We tried to get ahold of them numerous times to fix the situation left tons of messages and only got voicemails according the account representative. We allowed months for this account to get rectified with no reply. If you own a business, we all know of multiple accounts that just ignore requests for payment and the only time they respond is when you send them to collections. In this case we had a personal gaurantee from the owner of deeal inc. because their past credit problems which is apparent since they never paid even part of the freight bills they were disputing. I would recommend to never do business with deeal inc. or powersportsmax.com.

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