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Report: #423479

Complaint Review: Globat.com - Studio City, California

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  • Updated:
  • Reported By: Richmond Virginia
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  • Globat.com 11684 Ventura Blvd. #825 Studio City,, California U.S.A.

Globat.com Unauthorized charge on 02-12-09 and refund schedule "Mid May" Studio City, CA California

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I sign up for hosting for 1 year in March 2008 and paid the fees by credit/debit card.

In August, 2008, I received an email that said they would upgrade my package and charge my bank account if I did not refuse the offer. I did not want it and missed the part about "AUTO-UPGRADE" if I don't DENY the offer. By "NOT DENYING" does not constitute an authorization to hit my bank account. I called and did get a refund. I told the to cancel my web site and remove me from any "Auto RENEWAL or UPGRADE TRICKS". I have not visit my site since I got my refund.

Now on Feb 10, 2009, (11:11:04 AM)I get an email saying my renewal of "$118.30 will be charged to my account on or before 2009-03-18". and "you must cancel your account at least 30 days before your renewal date".
Also on Feb 10, 2009, (1:41:51 PM) another email is received, "we have processed your invoice 4047700 in the amount of $118.30 and the charges have been approved'.

I did not read my email until early Feb 11, 2009. When am I supposed to cancel the renewal. Emails 2 hours apart. My bank said since it was a debit card - it was between me and GLOBAT.

I spent hours with there run around, DEMANDING to speak to someone in billing -- I was told I could only do that by email -- NO HUMAN VOICE CONTACT was available.

I did call the local, Richmond, VA., FBI Office and was told to got to IC3>com and file a FBI complaint. I did that.

Today, Feb 12, 2009, I get a email from GLOBAT, that says my account was cancel and the refund will be sent in "the early May cycle". This is CRAP.

I will contact the FBI office again tomorrow with this crap. Globat seems to have a very slick person/attorney to send all the paper work to cover their a*s , meanwhile make use of my $118.30 until "Early May", assuming in fact they intend to send it at all. I blasted back an email to "billingdeskATglobatDOTcom" saying that is NOT ACCEPTABLE". Surely someone is sitting at the "billingdesk".

This is ludicrous and should be legally pursued. I am a Totally disabled Viet Vet and that $118.30 was stolen from my monthly disability check (aka: my "BLOOD MONEY"). GLOBAT has just started a NEW WAR for me, I wiil SURVIVE and prevail!!!

Mrbeeva
Richmond, Virginia
U.S.A.

This report was posted on Ripoff Report on 02/12/2009 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/globatcom/studio-city-california-91604/globatcom-unauthorized-charge-on-02-12-09-and-refund-schedule-mid-may-studio-city-ca-c-423479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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