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Report: #1189186

Complaint Review: Gmc Resource Group - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: satxeyes — boerne Texas
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  • Gmc Resource Group 17595 W. Blanco Rd. Ste. 201 San Antonio, Texas USA

Gmc Resource Group Reliablehandyman.pro Bill Murillo, Gordon o. Lee, 203k loan consultant, Basically it works like this: Gordon O. Lee, is a H.U.D. 203k loan consultant, The Consultant’s role is to review and verify the accuracy of the contractor’s estimates and ensure that all required repairs are completed. They do not make a decision about which repairs should or should not be made.  San Antonio Texas

*UPDATE Employee: GMC Resource Group

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Basically it works like this: Gordon O. Lee, is a H.U.D. 203k loan consultant, The Consultant’s role is to review and verify the accuracy of the contractor’s estimates and ensure that all required repairs are completed. They do not make a decision about which repairs should or should not be made. The Consultant’s first task during the loan process is to perform an initial property inspection. If the homeowner is unfamiliar with repairs required by FHA guidelines, they should involve the Consultant as soon as possible. If the borrower has a good grasp of what is needed, the Consultant can be brought in after the contractor has submitted bid(s). The Consultant is also responsible for obtaining signed Lien Waivers during draw inspections, to be sure that sub-contractors have been compensated correctly and to protect the homeowner from mechanic’s liens. If you are not happy with the quality of the work, the Consultant will request that the contractor correct any issue prior to payment. Gordon recommends GMC Resource group or Reliable Handyman, which are owned by a man named William (Bill) Murillo Jr., Gordon and Bill are partners, Bill pays Gordon via check for a service. Gordon shares the same office suite as Bill Murillo Jr. as GMC Resource Group llc. & Reliable handyman, Gordon O. Lee pulls permits under GMC resource group name, which is a direct conflict of interest. I can assure you that these two guys only interest is to line their pockets with your money. Bill Murillo will estimate the job, then he and Gordon will the job the they will add on average at least 50% mark-up on the initial estimate to the client.  (So if the estimate is 30k you will be charged 45k most of the time it’s more) Remember Gordon is supposed to be looking out for the bank and the loan client to make sure the contractor is giving a fair price for quality work. GMC Resource group has no direct employees other than Bill Murillo, all the supposed contractors are 1099 employees, and I have met only one that actually has there own insurance & license to do work and he was an ac tech. Gordon approves the contractors bid, he inspects the contractors work, and approves the work, and then the bank pays a draw to the contractor, namely GMC resource group AKA: Bill Murillo Jr. and in turn receives a payment from Mr. Murillo Jr.  Please do your due diligence when dealing with these two con artist at best, criminals none the least, don’t be fooled by the I’m a patriot, ex-military banter the guys spew as gospel, they are trying to make you comfortable  then they will milk you. I have put in calls to the HUD Inspector General, a review of Mr. Lee and a call into the state attorney general for Mr. Murillo & Mr. Lee.

This report was posted on Ripoff Report on 11/15/2014 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gmc-resource-group/san-antonio-texas-78213/gmc-resource-group-reliablehandymanpro-bill-murillo-gordon-o-lee-203k-loan-consultant-1189186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

GMC Resource Group

AUTHOR: GMC Resource Group, LLC - ()

POSTED: Tuesday, December 02, 2014

Dear Satxeyes,

We at GMC Resource Group are extremely concerned that we may have a dissatisfied customer. We strive to ensure 100% satisfaction and back that with warranties on all work and products. We have never had a single complaint against our company since 1989 and are rated A+ with the BBB.

From the information provided in your complaint, which is grossly inaccurate, we are certain that you are a disgruntled [former] sub contractor, that did work for the company at one point or another. However, we strive to maintain positive relationships at GMC Resource Group, LLC; whether with a customer or an associate. We strongly encourage you to contact us directly, so that we may attempt to remedy this situation.

We have included the correct phone number to our office, as well as the the owners' personal cell phone number. The number that you provided in the complaint is the number for Time Warner Cable.

Office: (((Redacted)))

Mr. Murillo: (((Redacted)))

We look forward to hearing from you very soon.

Sincerely,

GMC Resource Group, LLC 

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