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Ripoff Report | Go Big Network LLC, Review - Columbus, Ohio
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Report: #329902

Complaint Review: Go Big Network LLC, - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Ohio Ohio
  • Author Confirmed What's this?
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  • Go Big Network LLC, Columbus, Ohio U.S.A.

Go Big Network LLC, Go Big will Take Your Money Without Approval Columbus Ohio

*UPDATE Employee: Go BIG Network Provides an Online Resource for Entrepreneurs and Startups

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I signed up for a free report from Go Big at their website. They require you to input your credit card to get it and then automatically charge you $59 within seven days, regardless of whether or not you use the service. They claim that they will straighten out any improper billing but won't do it when you contact them after the 7 days.

They hide behind a bunch of small print legal documentation buried on their site.

Do not enter any information on their site and alert all start up businesses not to use their web site.

Ohio consumer
Ohio, Ohio
U.S.A.

This report was posted on Ripoff Report on 05/01/2008 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/go-big-network-llc/columbus-ohio/go-big-network-llc-go-big-will-take-your-money-without-approval-columbus-ohio-329902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Go BIG Network Provides an Online Resource for Entrepreneurs and Startups

AUTHOR: Client Service Manager, Go Big Network - (U.S.A.)

POSTED: Thursday, October 09, 2008

Go BIG Network is a social networking web site where startups, investors, service providers and job seekers can meet up. There is no charge to create a member profile, but there are two paid services we offer that let members better utilize the network. Neither of these are mandatory for having an account and member profile.

To send a private message through the site requires a Subscription. Depending on which package you choose determines the cost and the number of people you are able to contact daily. There's a basic monthly, premium monthly, and one-time annual package available.

To post a classified on our site, which we refer to as a Request, there is a likewise pricing structure; basic monthly, premium monthly, and premium one-time annual packages determine the exposure/placement, and of course, the billing.

The consumer below mentions $59 for free a report, which is, unfortunately, vague - I'm not sure which of our services they purchased or what the expectations were exactly, but we do our best to explain the pricing and service details in the most clear and concise matter. We do not offer or advertise any services aside from the two I outlined above. The refund policy and 7-day Risk-Free trial period are also detailed on the same page, along with numerous locations describing the nature of the service and the billing package chosen.

We are always willing to discuss questions with any member, and make sure there are no questions. The refund policy is linked at the footer of every page on our site, http://www.gobignetwork.com/helpFiles/RefundPolicy.aspx

I can be reached personally at the 866-370-5474 number listed on our site, 9am to 6pm EST, Monday through Friday.

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