Complaint Review: GoDaddy - Internet
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- Author Not Confirmed
- GoDaddy Internet USA
- Phone: 480-463-8887
- Web: www.godaddy.com
- Category: Internet Services
GoDaddy Won't quit billing my credit card, I've asked them to remove it from account many times. Internet
*General Comment: One solution to try
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I keep getting billed for an account I set up for a customer MANY YEARS ago. I had my credit card attached to this account, and even though it has expired, they are manipulating the expiration date and charging the card over and over, year after year. My client has sold the business I set this up for, I no longer have access to this account, and GoDaddy won't quit billing me. This time for over $200!
Last time this happened the guy said he couldn't remove the only CC on the account, but he did something so it wouldn't bill again - not true, here I am again in the same spot. I'm on hold with GoDaddy right now, the girl has already told me she can't remove the charge - this is outragious! AND A BLATENT RIP OFF.
This report was posted on Ripoff Report on 09/25/2017 03:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/godaddy/internet/godaddy-wont-quit-billing-my-credit-card-ive-asked-them-to-remove-it-from-account-many-1402291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
One solution to try
AUTHOR: MacaroonZ - (USA)
SUBMITTED: Tuesday, September 26, 2017
I don't have a perfect solution for you; however, I would like to give you a suggestion. You should cancel the credit card and get a new one in order to stop any charges in the future. Also, I would recommend you to try to contact the new owner of the business and ask them to pay for what GoDaddy charged you (and if you paid only).
You need to have valid invoice/receipt of the charges (e.g. your statement and your payment of the charge). Try to be nice to the new owner usually help. If they persist not to pay, you could try small claim court if and only if you think it is worth it (and need them to be in the area you can get to easily). If you can't get the money back, you may have to take the loss and move on. It is a good lesson for you and others who have the similar issue.
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