Complaint Review: GPS movers Inc - Staten Island New York
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- Author Not Confirmed
- GPS movers Inc Westport Lane Staten Island, New York United States of America
- Phone:
- Web: www.gps.movers.com
- Category: Liars
GPS movers Inc Quoted one price - when got to the storage facility 2 1/2 times more!!! Staten Island, New York
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Later on, they called her again , they were lost. She found them at the Taco Bell eating lunch!! The truck had a cardboard sign duct taped on the side and the license plate was in the front windshield!!! They got out of the truck . looked inside of the facility and told my sister they needed a check for 2400.00!!! They claimed the weight was 8500 pounds - mind you we have moved the same furniture by ourselves ( my husband is 63 and I am 53 ) 3 different times in his pick up truck! That's not the worst part - they would need another check for 2400.00 when they got to Alabama in addition to the 600.00 deposit they already took from our account!! They could load the truck , weigh it - but that would also be a charge!!
Needless to say - I told them to go back to NY!!! I called the customer service line and spoke to an " Ann" - there was nothing she could do - I would need to talk to the driver "Mike" whom I just got off the phone with!! So, I then called my friendly representative "Jack", who couldn't do anything either! I asked for a supervisor which he informed me - he was and I did not need to talk to anyone else but him!! As I stated earlier, I am 53 and the manner in which he spoke to me I was totally speechless. It's amazing how these people can be so nice but when problems come up - customer service is the last on the list!! To make a long story short - these people are rip- offs. I managed to speak to another supervisor whom informed me - he couln't do nothing either - I needed to read the contract - they need 72 hours for a cancellation!! I had absolutely no intentions on cancelling but when the price goes from 2000.00 to 4800.00 plus another 600.00 deposit - I was totally upset! It doesn't appear that I will be getting any of my deposit back. I don't expect all of it but maybe some of it. DO NOT DO BUISNESS WITH THESE PEOPLE!!!
This report was posted on Ripoff Report on 08/31/2011 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gps-movers-inc/staten-island-new-york-/gps-movers-inc-quoted-one-price-when-got-to-the-storage-facility-2-12-times-more-771605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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