Gradient Cyber - fraud. platform doesn't work and they don't pay employees, vendors and partners. Charlatans. Southlake Texas

Gradient Cyber is a Complete Sham

Gradient Cyber has been operating for some time, but the company was acquired by investors in the spring of 2024 — and things have gone downhill ever since. The new leadership has proven to be dishonest and unreliable, failing to pay vendors, suppliers, and even their own employees.

The Root of the Problem

After the acquisition, the new owners were focused on acquiring the company’s assets while shedding its debts — a strategic move on paper. However, they failed to account for the fact that much of this "debt" included unpaid wages to employees and consultants who had built the platform. This oversight is now coming back to haunt them.

Mishandling Employees and Finances

Gradient Cyber has a troubling track record of:

• Firing or losing employees while still owing them money.
• Failing to pay employee bonuses and expense reimbursements.
• Failing to pay vendors and partner referral fees.
• Constantly lying about securing new funding, with promises like "we’re finalizing the paperwork this week" — but nothing ever materializes.
• Attempting to settle debts by coercing people into accepting worthless company stock.

The Product is Broken

The real scandal is that the product simply doesn’t work. Gradient Cyber claims to provide threat detection and management, but the platform is so broken — due to the departure of unpaid employees and consultants — that the current team can’t figure out how to fix it. It’s a game of whack-a-mole, and clients are leaving in droves.

A clear sign of failure: If a client unplugs their network monitoring device, no alerts are triggered. That’s because Gradient isn’t actually monitoring anything. Expected metrics like Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) should be minutes — but with Gradient, it’s often weeks or nothing at all.

False Claims and Misleading Marketing

Gradient Cyber targets the SMB market, exploiting small IT teams that may not have the resources to detect the lack of service. They claim to have "follow-the-sun" Security Operations Centers (SOCs) in the U.S. and Romania, but in reality:

• There is no “SOC” on the East Coast, Dallas, or Romania. It’s a remote worker, working from home or not at all. 
• Their "SOCs" are actually remote workers in India, who aren't even full-time employees. They’re agents paid through Shell companies.
• When these contractors aren’t paid (which happens often), they simply stop working.

Lack of Real Monitoring

Gradient Cyber falsely claims to have API integrations with endpoints — they don’t. Their platform isn’t monitoring anything. If you're a client, test it yourself:

1. Call the SOC at 2:00 AM and see what happens.
2. Unplug your network monitoring device and watch for a response.
3. Ask them directly about client churn and platform failures — you won’t get a straight answer.

Better Alternatives Exist

Gradient Cyber’s largest competitor is Arctic Wolf — and you’d be much better off working with them. Arctic Wolf delivers real threat detection and response, unlike the smoke and mirrors at Gradient.

Gradient Cyber is a broken company selling a broken product — stay far away.