Grand Resort Travel Agency Would not let us reschedule when the coast was being evacuated due to hurricane Batesville Arizona

 First of all for anyone thinking to buy this membership.,,Don't!!! It is a ripoff. We had reservations for Hilton head S C and due to a hurricane the coast was being evacuated. A mandatory Evacuation. No one allowed in. Sooo we asked to reschedule to no avail or to relocate and the answer to that was no also. They do not try to accommodate anyone. And this is not the first complaint I have had. This is the second one in 5 months. I don't know about you but it's hard to schedule a vacation anyway. And then to have this problem is a little much.