Complaint Review: Green Dot
Mrs. Green Dot Took our Money, and Won't Register the Card, or Answer the Phone Pasedena California
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We bought 2 Green Dot Cards at the Dollar Tree Store on 04/18/2017 . and loaded $20 each onto them. We spent hours trying online to "register " the card and kept getting messages to try again later.
You can't get a human on the phone, the toll free numbers they provide tell you to put in the last four numbers of the card, and then your last 4 of your SSI number, then tell you the card is invalid. Then it tells you to go online !!!!
Dollar Tree Refuses to refund our $42.
We are ripped off, and very very angry. Terrible customer service. We bought the cards for SECURE ONLINE shopping and instead got ripped off by the very company we were trying to use for security !!!
This report was posted on Ripoff Report on 04/19/2017 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/green-dot/nationwide/mrs-green-dot-took-our-money-and-wont-register-the-card-or-answer-the-phone-pasedena-1368593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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