Complaint Review: Greendot Prepaid Visa Debit Card - Internet
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- Author Confirmed
- Greendot Prepaid Visa Debit Card greendotonline.com Internet U.S.A.
- Phone: 866-443 6227
- Web:
- Category: Sales People
Greendot Prepaid Visa Debit Card/ Greendot Corp. I bought a prepaid visa, upon activating it I was offered a premiere package at $19.99 that I also bought. I was told that along with a second card,I would get a rebate.CVS Oceanside, New York Internet
*UPDATE EX-employee responds: Recourse
Show customers why they should trust your business over your competitors...
I was lied to and taken for a non existent rebate at a non existent web page for $10.00 by the GreenDot Corp. The prepaid debit card had been charged $19.99 for a premier package that I don't know yet if this is real or just a ripoff.
Arleneinny
oceanside, New York
U.S.A.
This report was posted on Ripoff Report on 05/08/2008 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot-prepaid-visa-debit-card/internet/greendot-prepaid-visa-debit-card-greendot-corp-i-bought-a-prepaid-visa-upon-activating-331336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
Recourse
AUTHOR: Tyler Durdan - (U.S.A.)
SUBMITTED: Monday, July 07, 2008
As a former Green Dot employee this does not surprise me.
I can tell you that Premier is real and a lot of people like it. However, there was a time recently where the rebate program (amongst other things) was on the fritz. Some consumers got double rebates, or credits of charges they were supposed to incur. The system at Green Dot is not stable.
I would suggest first calling Green Dot directly, but good luck talking to a human. Also, because of the way the 'system' works it's difficult for the average call center operator to get anything done. It would take three months to learn how the 'system' works and the average tenure of a call center operator is just about three months, I think. So you can imagine the kind of help you might expect. Not to knock the operators, they really do want to help for the most part, but their hands are tied because of the nature of the software they are forced to use.
Secondly, I would definitely file a complaint with the BBB. The tend to respond to the BBB.
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