Complaint Review: Greentree Finance/conceco - Nationwide
- Greentree Finance/conceco greentreefiance.com Nationwide U.S.A.
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- Category: Mortgage Companies
Greentree Finance/conceco very rude and will not let us change finance companies after 6-years Rapid City nation wide
*UPDATE Employee: You do not need GT permission to change companies, that is absurd.
*Consumer Comment: The Wv Attorney General Secured A Settlement With Conseco For Fraudulant Business Practices!
This is a very poor financial institution,they are so rude they will not help us with our payments. They call my parents all hours of the evening looking for us if a payment is an hour late. We have tried to change companies with much less interest rates than this worthless company and they told us we could not change we had to keep them.One of the customer service women actually yelled at me on the phone when I called to to change a payment amount. She informed me you can not change an amount to be paid. Horrible company.
Jamie
FAIRFIELD, Illinois
U.S.A.
This report was posted on Ripoff Report on 05/04/2005 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greentree-financeconceco/nationwide/greentree-financeconceco-very-rude-and-will-not-let-us-change-finance-companies-after-6-y-141587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
You do not need GT permission to change companies, that is absurd.
AUTHOR: Marcus - (U.S.A.)
SUBMITTED: Saturday, June 04, 2005
This is in response to the comment that GT "refused" to allow them to switch companies. This is not possible, as there is no contractual obligation once the loan is paid off. You do not need GT permission to change companies, that is absurd. Do you need McDonald's permission to eat at Burger King?
DM

#1 Consumer Comment
The Wv Attorney General Secured A Settlement With Conseco For Fraudulant Business Practices!
AUTHOR: John - (U.S.A.)
SUBMITTED: Wednesday, May 04, 2005
April 9, 2002
FOR IMMEDIATE RELEASE CONTACT: Norman Googel
1-800-368-8808
304-558-8986
ATTORNEY GENERAL DARRELL V. McGRAW, JR. SECURES
$129,000 IN REDRESS FOR WEST VIRGINIA CONSUMERS
Attorney General Darrell V. McGraw, Jr. announced that his office entered into a settlement with Conseco Finance Servicing Corp. of St. Paul, Minnesota, which grants approximately $129,000 in debt relief and restitution to dozens of West Virginia consumers. The settlement requires Conseco Finance to refrain from engaging in a wide range of objectionable credit and debt collection practices that harmed consumers.
Attorney General McGraw's office began investigating Conseco Finance after several West Virginia mobile home buyers reported that their names were left off sales and title documents and replaced by names of cosigners. Lenders sometimes require buyers to obtain persons with better credit, called "cosigners," to guarantee payment on the loan if the buyers default. Cosigners are not buyers but must be given a special notice in advance explaining that they are responsible for the loan. The Attorney General's investigation found that cosigners were misrepresented as buyers and were not given the special notice before signing Conseco loan contracts.
The Attorney General's office also found that Conseco Finance debt collection agents harassed over the telephone and used many other heavy-handed tactics to force consumers to voluntarily abandon their mobile homes without going through the judicial process. One Kanawha County home buyer, Betty Terry, tape-recorded a Conseco Finance agent who threatened if he didn't have a check "by phone" before five o'clock, he was going to send the Sheriff out. State law prohibits debt collectors from making such threats to consumers.
The Attorney General's investigation also found that Conseco was refusing to take responsibility as an assignee lender to repair defective homes installed by defunct mobile home dealers. A Wayne County couple was unable to move into their new double-wide mobile home for more than six months because the dealer damaged the home and went out of business before completing the installation. When the consumers suspended payments on their home loan, Conseco debt collectors harassed them and failed to address the problem until the Attorney General's office intervened.
"Nothing can be scarier to consumers than receiving telephone calls from out-of-state debt collectors threatening to padlock their homes and put them on the street unless they agree to give a check by phone.' It is also distressing when home buyers discover that their names are omitted from loan and title documents to circumvent laws designed to protect cosigners. It is my hope that the actions taken by my office will lead to reform of Conseco Finance's future consumer credit and debt collection practices," explained Attorney General McGraw.
Any persons wishing to file a complaint about a consumer matter or to alert the Attorney General about unfair or deceptive practices may do so by calling the Consumer Protection Hotline, 1-800-368-8808, or by printing a complaint form from this web site.
In re Conseco, Inc. Securities Litigation (United States District Court for the Southern District of Indiana) Securities class action on behalf of purchasers of publicly traded securities of Conseco, Inc. during the period from April 28, 1999 through and including April 14, 2000.
On September 28, 2000, Bernstein Litowitz Berger & Grossmann LLP was appointed lead counsel in this action on behalf of its clients, Anchorage Police & Fire Retirement System and the State of Louisiana Firefighters' Retirement System, Lead Plaintiffs in the case. Lead Plaintiffs allege that, during the Class Period, Conseco publicly reported financial results which were materially false and misleading. On March 31, 2000, Conseco Inc. had announced that it would take a $350 million charge as a result of losses on its interest-only securities. Additionally, the company announced that it would also take a substantial charge on the future sale of Conseco Finance. Conseco Finance, formerly known as Greentree, is a wholly-owned subsidiary of Conseco that was acquired in 1998 for over $6 billion, and specializes in the consumer financing business. On April 14, 2000, Conseco announced that it would restate its previously published financial statements for the first, second and third quarters of 1999, and that it would revise its previously reported results for the 1999 fourth quarter and fiscal year. The various consolidated cases allege violations of the Securities Act of 1933 and the Exchange Act of 1934.
The action settled for $120 million.


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