Complaint Review: GUSTO PAYROLL SYSTEM DBA GUSTO.COM - SAN FRANCISCO CA
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- Author Confirmed
- GUSTO PAYROLL SYSTEM DBA GUSTO.COM 525 20th Street SAN FRANCISCO, CA United States
- Phone: 628-221-2501
- Web: GUSTO.COM
- Category: Payroll compay , Payroll
GUSTO PAYROLL SYSTEM DBA GUSTO.COM GUSTO GUSTO.COM STAY AWAY FROM THEM! SAN FRANCISCO CA
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Gusto has been a complete disaster. They have screwed up TAX filings - we call them (53 CALLS) and NEVER get return calls or emails (67 EMAILS).
I have 67 emails sent to them still unanswered. I fired them a year ago and NOW, once again, they filed my q2 taxes even though I explicitly told them not to and they have screwed up my PPP loan filings - and they do this CONSTANTLY. I need a lawyer!
I laugh every time I get a message from Gusto “How are we doing?” I guess the best approach is to post about our bad experience on all forums like Reddit and appropriate places.
After waiting over 7 months for them to straighten out last years mess, FINALLY in May (after sending a threat to take it to an attorney) I got a call. Woman said she would work it out right away, send her the notices (we did immediately) and she would get back to me once reviewed. An additional 43 emails and many calls. NOTHING.
Do yourself a favor, use a REAL payroll company like ADP. And want to invest in Gusto? Don't even think about it.
This report was posted on Ripoff Report on 07/14/2021 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/gusto-payroll-system-dba/san-francisco-ca-dotcom-stay-1509982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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