Complaint Review: Hallmark eCARDS -
- Hallmark eCARDS United States
- Phone:
- Web: https://www.hallmarkecards.com
- Category: Internet Store
Hallmark eCARDS Online Hallmark cards subscription Expiration date was supposed to 2014 - but still getting charged on credit card an annual fee Internet
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Today I noticed on my credit card statement HALLMARK ECARDS charged $18.00. I am thinking what?? I remember using this online greeting card service a few years back but certainly have not used it in a very long time.
Luckily I keep a password book and I was able to get into my account.
User Subscription details indicate:
Subscription ID
Subscription Date: June 17, 2013
Expiration Date: June 17, 2014
Auto-Bill: Yes
Price: $12.00
WELL! Just because I paid for 1 year and it was due to expire June 17, 2014 - that did not mean that they would stop the AUTO BILL. Turns out I have been paying $12.00 annually for this service and --- gues what?-- they have increased the yearly subscription in 2018 to $18! They have kept my credit card information all of this time and have charged me annually!
I had to go into my account and look for a button - ***Cancel Auto-Bill**** I clicked that and now my Subscription details:
Expiration Date: June 19, 2019
Auto-Bill: No
Looks like I was successfully able to turn off the Auto Bill.
I wanted to file this report to notify other Hallmark eCards subscribers - don't forget to login to your account and Cancel Auto-Bill - or you will indefinitely be charged!! I feel this is a dishonest tactic and this company is likely making a lot of money off people who do not know to go in and cancel auto bill on their account.
This report was posted on Ripoff Report on 07/01/2018 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hallmark-ecards/hallmark-ecards-online-hallmark-cards-subscription-expiration-date-was-supposed-to-2014-1449807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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