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Ripoff Report | Hallmark VW Review - Franklin, Tennessee
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Report: #388048

Complaint Review: Hallmark VW - Franklin Tennessee

  • Submitted:
  • Updated:
  • Reported By: antioch Tennessee
  • Author Confirmed What's this?
  • Why?
  • Hallmark VW 620 Bakers Bridge Ave Franklin, Tennessee U.S.A.

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I took my car for service and before I pasid for the charges I asked for the published fees and services. They told me first that they have only 2 rates then the service manager told me that the rate is 95 dollars however they give discount. None of my over 500 dollars repair was a service item. Then the service manager told me that the catalytic covnvertor was bad and should have been covered under warranty. Then I was told no it is not covered. They are just bunch of dishonest people and they should not be given any business.

Sam
antioch, Tennessee
U.S.A.

This report was posted on Ripoff Report on 11/04/2008 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hallmark-vw/franklin-tennessee-37027/hallmark-vw-rip-off-price-schedule-for-service-and-repair-franklin-tennessee-388048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Suggestion

what does the warranty say?

AUTHOR: Cat - (U.S.A.)

POSTED: Tuesday, November 04, 2008

Did you check with your warranty company and see what was really covered?

My husbands car recently was in the shop and at first they tried to say the repairs weren't covered, but he found out exactly what was and was not covered and discovered the repairs were. You need to always check on the warranty yourself and not just take their word it isnt covered.

Hope that this fixes your car at least. good luck!

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#2 Consumer Suggestion

what does the warranty say?

AUTHOR: Cat - (U.S.A.)

POSTED: Tuesday, November 04, 2008

Did you check with your warranty company and see what was really covered?

My husbands car recently was in the shop and at first they tried to say the repairs weren't covered, but he found out exactly what was and was not covered and discovered the repairs were. You need to always check on the warranty yourself and not just take their word it isnt covered.

Hope that this fixes your car at least. good luck!

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#1 Consumer Suggestion

what does the warranty say?

AUTHOR: Cat - (U.S.A.)

POSTED: Tuesday, November 04, 2008

Did you check with your warranty company and see what was really covered?

My husbands car recently was in the shop and at first they tried to say the repairs weren't covered, but he found out exactly what was and was not covered and discovered the repairs were. You need to always check on the warranty yourself and not just take their word it isnt covered.

Hope that this fixes your car at least. good luck!

Respond to this report!
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