Report: #932535

Complaint Review: Hamrick Softwaree (Vuescan) - Internet

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Submitted: Sat, August 25, 2012
Updated: Sat, August 25, 2012
Reported By: Jerrell — Asheville North Carolina United States of America

Author Not Confirmed

Why?

Hamrick Softwaree (Vuescan) Internet United States of America

Phone:
Web: www.hamrick.com
Category: Computer Software

Hamrick Softwaree (Vuescan) No support after a year; offers new version, but it does not Download. No phone or internet support to refund payment; I'm stuck with no use for my Nikon LS 5000 ED. Internet

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My Vuescan for use with a Nikon LS 5000 film scanner stopped functioning properly. I called Hamrick for support and was offered only a Upgrade for $40. I ordered it for download, but it would not complete. Absolutely no phone or internet support for correction, nor refund of the credit card payment. Only a message that no credits are issued because it makes the purchaser "lazy!" This is a complete about face from my first purchase in 2010. CAUTION, buyers!

This report was posted on Ripoff Report on 08/25/2012 01:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hamrick-softwaree-vuescan/internet/hamrick-softwaree-vuescan-no-support-after-a-year-offers-new-version-but-it-does-not-932535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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