Complaint Review: Happyment - Unknown Unknown
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- Author Not Confirmed
- Happyment Unknown Unknown, Unknown United States
- Phone: 1-877-253-4927
- Web: https://happyhappy.store/
- Category: Internet Fraud, Online Advertising , Mini wifi night vision cam, Internet Fraud , Internet Store, Internet scam
Happyment Happy.store Happyhappy.store Best-Tool1 Ordered from an ad for "Cam+ Outdoor WiFi Camera w/32G memory card C10 high speed version" and then only sent sd card instead
*Author of original report: Benjamin is a fraud and so is Happyment and Best-Tool1
*Author of original report: Still no reply from Benjamin...
*Author of original report: Still waiting on your reply...
*Author of original report: Report resolved - not yet
*REBUTTAL Owner of company: Report resolved
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I had ordered the Cam+ Outdoor WiFi Camera from Happyment that was listed on Facebook on 9/25/2019 for $25.99 plus $6.99 shipping... The ad explicitly stated that it was for the above Cam. I went to the site and ordered the Cam that was listed. As a matter of fact, I was given a choice of camera colors and sd card size...
The order came in on October 28, 2019 and the Cam was not in the order. What arrived was a 32gb sd card only... I immediately sent an email to the address listed on the site, LLL123456791@outlook.com, and told them of the mistake... We went round and round through emails and I was finally told that I did not order the Cam and that I had only ordered an sd card.
I explained that I did not order an sd card because I already have plenty of them and that I wanted my WiFi Cam sent out right away and will return the sd card when I get the Cam... They would not agree to this so I went to Paypal to file a complaint.
I also went back to the Happyment site to find the Cam because PayPal wanted some sort of evidence that I ordered the Cam... The Cam was no longer listed and that page no longer existed. I did find the exact same Cam on their site but now it was listed for $49.99 plus shipping. I made a screen shot of the new ad, along with the screen shot of my order confirmation page and sent it to Paypal with my complaint. Eventually, PayPal closed the case for lack of evidence on my part...
As of this writing, Happyment.Store no longer has either ad for the Cam listed... Below are the screen shots of the exact ad for the Cam I ordered (now showing for $49.99) and my order confirmation page.
This report was posted on Ripoff Report on 11/15/2019 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/happyment/happystore-happyhappystore-ad-1487843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Benjamin is a fraud and so is Happyment and Best-Tool1
AUTHOR: Michael Dyess - (United States)
SUBMITTED: Thursday, January 02, 2020
Apparently Benjamin and his fake company "Happyment" are frauds as I had suspected. He has my contact info and the entire incident report as to what his company tried to pull, but, still no response... His email address - LLL123456791@outlook.com - is an apparent fake.
also... During the Paypal checkout at the time of purchase, this email address and company name came up - Gadgetrdeng@outlook.com and Best-Tool1... Both of these email addresses are frauds and both companies are only trying to take your money... I tried working with with Benjamin to resolve this but, despite what he has said about wanting to help, he has not made one attempt to correct the problem with my order.... My original order number was #3345...
#4 Author of original report
Still no reply from Benjamin...
AUTHOR: Michael Dyess - (United States)
SUBMITTED: Wednesday, November 20, 2019
Apparently, Benjamin and his company has no intentions to solve this issue...
My initial buy from this company was a simple bait and switch and there was never any intentions to send the camera... I'm just wondering how many more people like me fell for this scam...
Benjamin and his company know who I am from previous correspondence and from the initial order that I made... If he needs refreshing then he would have sent me a private email, but, nada...
My advice is to stay away from HappyHappy.store, Happyment, or whatever they try to call their store...
#3 Author of original report
Still waiting on your reply...
AUTHOR: Michael Dyess - (United States)
SUBMITTED: Wednesday, November 20, 2019
Benjamin, I'm still wainting on your reply from my last message...
#2 Author of original report
Report resolved - not yet
AUTHOR: Michael Dyess - (United States)
SUBMITTED: Saturday, November 16, 2019
If you would send me the Cam I ordered (Cam+ Outdoor WiFi Camera) that I had initially ordered, then I will return the SD Card that was sent to me by mistake which I have no use for since I already have several of them... I'll await your reply...
#1 REBUTTAL Owner of company
Report resolved
AUTHOR: benjamin - (United States)
SUBMITTED: Friday, November 15, 2019
We will be happy to replace or exchange any wifi he need! We apologise for any inconvenience regarding it.
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