Harris Plumbing and Heating Tried to extort almost 100% money in written quote versus verbal quote given at my house Brooklyn New York

Deserves zero stars! I'm renovating a bathroom and setting up new laundry room in my house in Sheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00!

I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit?

I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway.

I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also.

Good riddance Harris Plumbing and Heating.