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Ripoff Report | HB PRODUCTS UNLIMITED,I Review - Utah
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Report: #334801

Complaint Review: HB PRODUCTS UNLIMITED,I - Utah

  • Submitted:
  • Updated:
  • Reported By: Southfield Michigan
  • Author Confirmed What's this?
  • Why?
  • HB PRODUCTS UNLIMITED,I Utah U.S.A.

HB PRODUCTS UNLIMITED,I VISA BUSINESS CHECKCARD TRANS. Salt Lake City Metro Utah

*UPDATE Employee: Customer Service Number was given

*Consumer Suggestion: File a complaint under Federal Regulation E

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Two transaction cost $9.95 and $59.95 ,have no idea what for and called my bank to get answers. Only got this phone number, also got no connection.
Company: HB PRODUCTS UNLIMITED, I
Reference Number: 69135


Subtotal: $9.95
Tax: $0.00
Shipping: $0.00
Total: $9.95

HB PRODUCTS UNLIMITED, I

Thanks for shopping with us.

Also

Company: HB PRODUCTS UNLIMITED, I
Reference Number: 75949


Subtotal: $59.95
Tax: $0.00
Shipping: $0.00
Total: $59.95

HB PRODUCTS UNLIMITED, I

Thanks for shopping with us.

John ****
Southfield, Michigan
U.S.A.

This report was posted on Ripoff Report on 05/25/2008 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hb-products-unlimitedi/utah/hb-products-unlimitedi-visa-business-checkcard-trans-salt-lake-city-metro-utah-334801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Customer Service Number was given

AUTHOR: Kathleen - (U.S.A.)

POSTED: Monday, June 02, 2008

John,
The $9.95 charge is for shipping on a free trial. The $59.95 is because the program was not canceled in the trial time period. I believe I remember speaking with you and giving you the toll free 800 number to our customer service department. There I know they would help you out with any questions you have / had about the product. The receipt was e-mailed to the email account that was provided online when the purchase was made.
Thank you,
HB Products Unlimited

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#1 Consumer Suggestion

File a complaint under Federal Regulation E

AUTHOR: Carroll - (U.S.A.)

POSTED: Wednesday, May 28, 2008

I too have just had a mysterious transaction from H B Products Unlimited appear 05/27/08 at 9:25 PM (EST) as a pending transaction on my business banking account (Suntrust) in the amount of $69.97. I met with the manager at the bank's main branch this morning. We went over the details of the transaction and I explained to him that I have never heard of this company prior to this incident.

He explained that once the transaction moves from pending transactions and has posted that I should come back in and he will begin filing a complaint under Federal Regulation E and thus begin an investigation into the event. I will be required to sign an affidavit that basically states that the transaction was not initiated by me and is indeed fraudulent. I'm not sure as to when the monies will be credited back to my account (whether it is at the conclusion of the investigation or at the outset), but I will inquire about it when I go in to file the complaint and post back here.

I also sent an e-mail explaining the situation to clientcare@hbproductsunlimited.com , (giving them benefit of the doubt) as an opportunity to reconcile the situation and provide details of the fraudulent transaction to the bank for further investigation.

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