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Report: #454927

Complaint Review: HE Long Company, via EBay - Morrow Ohio

  • Submitted:
  • Updated:
  • Reported By: Banks Oregon
  • Author Confirmed What's this?
  • Why?
  • HE Long Company, via EBay 3910 Anderson Road Morrow, Ohio U.S.A.

HE Long Company, via EBay, Sold me a piece of sh*t toy for my 5 year old and now I can not find contact info for company. Morrow Ohio

*Consumer Comment: Not ebay's fault

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I bought a water rocket via eBay for my 5 year old son. Upon arrival we took it out of the package and before we used it even once a piece broke off the pump used to pressurize the rocket.

I would like a refund, understandably, but after searching for company information (there was a packing slip but it was very vague as to company info, i.e. no contact info.) I could only find a company under the same name in the same city and state that sells carbide cutting tools. I wouldn't think this type of organization would get into the business of selling toy water rockets.

It's not about the money, though I would like my $15 back, rather the principle and these a-holes ripping off honest people that put in a hard day's work everyday to earn a living and provide simple pleasures for their families. I've also seen a couple other reports involving the same 'company'.

Can anything be done to prevent these people from sticking it to other folks?

I hate scumbag thieves
Banks, Oregon

This report was posted on Ripoff Report on 05/24/2009 01:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Not ebay's fault

AUTHOR: Jright - (U.S.A.)

POSTED: Monday, May 25, 2009

this is not ebay's fault but the seller's.

I reccomend looking again at the auction and see if it says Sales final or returns accepted, you agreed to whatever it said when you bid on the item or used buy it now.

If it says no returns then they have no reason to refund you or exchange the product, but if it says returns accepted within (x number of days) and you are within that time frame then they are obligated to give you an exchange (provided you return the broken item).

Companies on ebay usually do not post phone numbers and you can contact them using the contact seller button.

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