Complaint Review: Hearthware - Gurnee Illinois
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- Author Confirmed
- Hearthware 2075 Swanson Court Gurnee, Illinois U.S.A.
- Phone: 888-689-2831
- Web:
- Category: Appliances
Hearthware ripoff complaint Gurnee Illinois
*Author of original report: Not worth the box it was in
Show customers why they should trust your business over your competitors...
The company will not honor the warranty unless purchased from authorized dealers. I have yet to see a list of authorized dealers.
The warranty states that the warranty is only valid to the original purchaser. As far as I know the company I bought it from was not an auction site, it was not reconditioned nor used. So I thought I was the original purchaser. I guess the company I bought from has that distinction.
Moral of the story, you can only buy from the manufacturer.
Molly
Longview, Texas
U.S.A.
This report was posted on Ripoff Report on 10/11/2005 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hearthware/gurnee-illinois-60031/hearthware-ripoff-complaint-gurnee-illinois-160289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Not worth the box it was in
AUTHOR: Molly - (U.S.A.)
SUBMITTED: Saturday, April 01, 2006
After using the product a little longer I found it does not reach the correct temperature, the plastic lift off lid is dangerous and the heating element coating flakes off onto your food. The unit only reaches 275-300 degrees which is a lot less than what it takes to cook a frozen steak in the advertised time.
Stay away from this product and the company!
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