Complaint Review: Hewlett Packard - Nationwide
- Hewlett Packard Nationwide USA
- Phone: unknown
- Web: www.hp.com
- Category: Computer Manufactures
Hewlett Packard HP HP drags feet and fails to pay $20 rebates for toner cartridges purchased on same invoice as compatible HP printer Nationwide
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On July 15, 2015 I shopped for and purchased an LaserJet Pro M277dw Color All-in-One Laser Printer. I was attracted to this model by positive reviews, plus mention on the retailer's website of a $20 rebate per additional toner cartridge (up to 4) purchased at the same time. I bought the printer, square trade insurance on it, and the 4 additional toner cartridges (Black, Cyan, Magenta and Yellow). Upon receiving the printer and addiional toner cartridges I filled out HP's rebate form, double checked all details, and mailed it.
The rebate form: http://promotions.newegg.com/hp/15-1522/index.html?icid=311409 (B&H no longer serves it up)
We did not hear back from HP until September, at which time they claimed I had not made a qualifying purchase. I then replied to their message with all documentation involved in the purchase plus photos of the purchased items. HP then replied with an email stating that the rebate was being processed, however here we are, it's January 2016, and no rebate!
This report was posted on Ripoff Report on 01/05/2016 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/nationwide/hewlett-packard-hp-hp-drags-feet-and-fails-to-pay-20-rebates-for-toner-cartridges-purcha-1278129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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