Horizon Automotive, LLC extortion and coercion Kamuela Hawaii

This automotive company uses undisclosed tactics to extract fees from you. They will ask you to do an assessment of your vehicle and will take your car for a drive (with or without you in it), then they will slap an assessment fee onto your total. My assessment fee alone was @ $50. Any auto mechanic assesses a job. That is part of the job. This is a racket for sure. This is a warning. The mechanics, while they do competent work, are managed by greedy men who will use intimidation to make you pay, particularly, if you are a woman. Two men, aside from my mechanic, stood over me and were pushy to make me pay. I have never experienced such hostility and intimidation from an auto service company in my 36 years of owning vehicles. Tyson is a good guy, but he would be wise to have his father and uncle's stay away from the business. I will, of course, never go there again and I encourage you, also, to find a business that treats you like a human being and not a cash machine. Coercion is very real here and I want the consumer to be warned.