Report: #759492

Complaint Review: hotelplusportal.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, August 01, 2011
Updated: Mon, August 01, 2011
Reported By: point — Salt Lake City Utah United States of America

Author Not Confirmed

Why?

hotelplusportal.com Internet United States of America

Phone:
Web: www.hotelplusportal.com
Category: Travel Agencies

hotelplusportal.com Hotel Plus They are cheaters! Internet

Name: hotelplusportal.com
Address: Internet, United States of America
Price range: $$$
Start: 2025-05-12

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They don't tell you up front that the reservations are not refundable. I mean it is fully non-refundable! You will see it after you get the confirmation email, when it is too late to cancel. They will cancel it for you, but no money back.

After attempting to get a refund, the customer service person said that he could change the reservation to a shorter stay so I would lose less money in the worst case. Instead, he BOOKED another NON-refundable reservation for the same night!

The manager and rep were all VERY rude. The only solution I am left with is to let my credit card company to deal with them.

This report was posted on Ripoff Report on 08/01/2011 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelplusportalcom/internet/hotelplusportalcom-hotel-plus-they-are-cheaters-internet-759492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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