Complaint Review: HOTELPOWER.COM - Maitland Florida
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- Author Not Confirmed
- HOTELPOWER.COM Maitland, Florida United States
- Phone: 800-917-4701
- Web: hotelpower.com
- Category: Internet, web site
HOTELPOWER.COM reached it through goseek.com RIP_OFF BAIT AND SWITCH...JUST SPENT OVER AN HOUR ON THE PHONE WITH THEIR PEOPLE Maitland Florida
*UPDATE Employee: Happy to Assist
Show customers why they should trust your business over your competitors...
BAIT and SWITCH ----- HOTEL POWER . COM IS A COMPLETE FRAUD....they are ripping people off and refuse to answer what their fees are ...they are showing low hotel prices and then tack on huge "fees" with the tax and will not explain what the "fees" are. Over an hour on the phone explaining that hotel tax in CA is not over $30.00 on an $86.00 room!! They kept putting me on hold for over an hour and could not get to a person who could explain the difference. Just another way for an over seas company to screw Americans out of money, claiming to be based in FL.
This report was posted on Ripoff Report on 01/30/2018 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelpowercom/maitland-florida/hotelpowercom-reached-it-through-goseekcom-ripoff-bait-and-switchjust-spent-over-an-1426213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Happy to Assist
AUTHOR: Hotel Power - (United States)
SUBMITTED: Wednesday, January 31, 2018
Thank you for bringing your concerns to our attention. We would be happy to assist you. Could you please provide your reservation number and the best phone number to reach you so we may investigate your booking? Regarding taxes and fees, CA has a higher tax rate than other states. Taxes and fees are stated and disclaimed on the checkout page prior to booking and the customer reserves the right to place the booking once the grand total is displayed. OTA's are not required to display taxes and fees on search results however all OTA's are required to have taxes and services fees disclaimed at check out. HotelPower.com is a US based company with call centers who handle the calls all over the world much like Hotels.com, Expedia.com and Priceline.com. We do apologize for any long wait times and any inconveniences this may have caused you.
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