HP Customer servise - Smartfriend BEWARE of HP support and Smartfriend!! HORRIBLE, HORRIBLE Service!!! They pushed and pushed me to pay $50 for support, telling me that the were convinced my computer problem was a software problem. Several minutes into the check, the technitian said 'nope,it's a hardware problem' and HP refused to refund! I call this THEFT. HP Customer service - Smartfriend STEAL MONEY, and don't give service!! Internet

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