HP Smart Friend Service HP Computer (lab top) In May 2016 I return my laptop because they didn't fixed it as they promised me and I am asking them to return my money back they been collected from my checking account. I ask them to cancle the service and return my money back from May until September none of them is helping me and I been calling them for almost a week chasing them trying to return my money back, but all what they been doing is hang up on my face and never give me money back and they careless about our complaints. I try to speak with their supervisor nothing happen he is not worth it to speak with. I call thecase manager and he never call me back. It like nightmares for me they are idiots and don't know what they are doing. I waste my time and my money for nothing (I WANT MY MONEY BACK) Nationwide