Complaint Review: Hudson's Bay Company - Nationwide
- Hudson's Bay Company Nationwide USA
- Phone:
- Web: http://www.thebay.com
- Category: Clothing Stores
Hudson's Bay Company or HBC or The Bay They overcharged me online and refused to fix the problem. Had to call credit card company Nationwide
I ordered two Olympic items from this company through their website. The website overcharged my card when the items were clearly for sale and discounted.
I called their 1-800 line to have this corrected. They put me on hold for 30 minutes and then refused to fix the problem saying they can no longer see the sale prices. I told them they had overcharged me and this was a requirement that they resolve this.
They then, without letting me know, transferred me to another line that had nobody there and just a generic voice mail. I was then hung up on.
I have emailed them multiple times and had no reply.
Do not shop at HBC.
This report was posted on Ripoff Report on 08/29/2016 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hudsons-bay-company/nationwide/hudsons-bay-company-or-hbc-or-the-bay-they-overcharged-me-online-and-refused-to-fix-the-1325306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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