Complaint Review: HughesNet, Hughes Network Systems - Germantown, Maryland
- HughesNet, Hughes Network Systems 11717 Exploration Lane, Germantown,, Maryland U.S.A.
- Phone:
- Web:
- Category: Internet Service Providers
HughesNet, Hughes Network Systems rip-off with much lower data rates than specified at the time of sale Germantown, Maryland
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Hughesnet uses other companies to sell their product. These other companies promise internet access with clearly defined data rates. So a person purchasing this service pays more or less depending on the data rate one wants. After the service is purchased, the installer gives you account and information access to Hughesnet directly, and you fine out for the first time that there are no data rate promises. In other words there was a promise at purchase time, then after purchase that promise is taken away.
Hughesnet also advertises on TV and Radio. These advertisements clearly state that this service is 25 times dial-up access speed. These advertisements have no disclaimers. Then, after one purchases the service, the data-rate policy changes and one finds out there is no guarantee for any data rate at all. In other words the access could be completely taken away, and Hughesnet will promise nothing in return.
I would be glad to show you evidence of the above and help you in any way to eliminate this company scam. I know there are many people like myself who are victims of this criminal practice.
Gary
La Crescenta, California
U.S.A.
This report was posted on Ripoff Report on 01/20/2007 07:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet-hughes-network-systems/germantown-maryland-20876/hughesnet-hughes-network-systems-rip-off-with-much-lower-data-rates-than-specified-at-the-231715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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