Report: #1004743

Complaint Review: HughesNet Systems - Germantown Maryland

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Ripoff Report is Xcentric Ventures

Submitted: Mon, January 28, 2013
Updated: Mon, January 28, 2013
Reported By: J''villeTX — Jacksonville Texas United States of America

Author Confirmed

Why?

HughesNet Systems 11717 Expedition Land Germantown, Maryland United States of America

Phone:
Web:
Category: Communications & Networking

HughesNet Systems sold service that did not work and offered extremely poor customer service in response to complaint. Germantown, Maryland

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I was told by HughesNet that their new Gen 4 System would support a static IP address. Upon installation I immediately discovered that the Gen 4 system would not support my IP system. However HughesNet picked up my old modem which I owned, charged me a $100 installation fee and a $400 cancelation fee never the less. I have attempted to communicate with HughesNet to settle this issue via registered letter and over the telephone with no return communications from HughesNet to date. Very poor service and customer relations and technical support.

This report was posted on Ripoff Report on 01/28/2013 11:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet-systems/germantown-maryland-20876/hughesnet-systems-sold-service-that-did-not-work-and-offered-extremely-poor-customer-serv-1004743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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